Contact
Talk to us directly.
No chatbot. No ticket queue. Email the team and a human reads it.
contact@walkthrough.cc
Use the address that fits — or just write to the one above and we’ll forward it.
- General hellohello@walkthrough.cc
- Install / activation helpsupport@walkthrough.cc
- Refunds & billingrefunds@walkthrough.cc
- Anything elsecontact@walkthrough.cc
i · What to expect
Response times & scope.
Within two business days
We aim to reply to every email within 48 hours, Monday through Friday.
Refunds
We honour refunds within 14 days of purchase. Email refunds@walkthrough.cc from the address you used at checkout.
ii · Before you write
A couple of things to include.
- Your operating system and version — macOS 14.4, Windows 11 23H2, etc.
- The version of Walkthrough you’re running.
- For bugs, a short description of what you expected vs. what happened.